We help employers build a more engaged, profitable workforce
Fairfield Watson is an integrated benefits consulting firm helping Canadian employers design competitive, cost-effective employee benefits plans while addressing employee and executive needs in an ever-changing health and wellness environment.
Our primary goal is to become your trusted partner in identifying the most cost-effective and suitable benefit arrangements available. We work to ensure your ongoing peace of mind through designing benefit plans that provide clear, certain and comprehensive protection for your most valuable resource — your people.
We are experienced, technically competent professionals and our exclusive membership in the Benefits Alliance Group gives us access to leading products, tools, drug companies and new government regulations.
A lot of trust is placed in the Fairfield Watson team to perform for our clients. It works the other way too – the team trusts that Fairfield Watson will continue to invest in their growth and maintain, grow and evolve the culture in a positive way.
Fairfield Watson employees work here because they view taking care of clients and their families as important and it provides meaning to our work. When our clients are delighted, we know we have done our job.
People who are part of the Fairfield Watson team want to have fun while doing meaningful work. They enjoy what they do.
What Our Clients Are Saying
Partnering with the Fairfield Watson team has been extremely valuable for my business. They take the time to understand my current business needs and to understand where I want to take my business in the future so that they can help me design a benefits program for my employees. The team is professional, knowledgeable and most importantly, they care about their clients.
The team at Fairfield Watson provides Whitecap with top shelf service and unparalleled expertise when it comes to our benefit plan. They have worked diligently on a cost effective plan to ensure our needs are taken care of. I have confidence in recommending Fairfield Watson to any company looking for a great team of insurance consultants.
I have had the pleasure of working with Fairfield Watson for the past five years, for the most part with Darren Radies and Karen Douris. Both Darren and Karen have always gone the extra mile for our organization, and have been extremely pleasant to deal with. They are very responsive to our needs and are our greatest advocate to the benefits company. Our organization has gone through many changes in the past five years and Fairfield Watson has always been there to support us and offer assistance. I fully recommend the services of Fairfield Watson to any organization looking to make a benefits switch or initiate a new benefits plan.”
Fairfield Watson is the trusted benefits advisor to FYi doctors. We have found the team at FW to be extremely professional, knowledgeable and thorough, in providing us with the information and advice we need to provide excellent, cost-effective benefits to our diverse staff. I would have no hesitation in recommending the services of Fairfield Watson.
Tony Fairfield and Carolyn Begin have been providing consulting services and benefit support to GreatWest Kenworth since 2000, from implementation, to maintenance, to annual renewal negotiations with our benefit providers. If I run into a carrier related issue, I call Fairfield Watson and they get it resolved quickly. We pay lower premiums due to FW’s attention to detail when they go to market for our company. They continually provide suggestions to improve our benefit plan in order to stay competitive and they advise us of industry trends. If you want to save money and receive high quality service I would definitely contact Fairfield Watson, you won't be disappointed.
Fairfield Watson has been providing invaluable support and advice to Fleet Brake since 2005. They have consistently delivered fast, professional and excellent service in the improvement and maintenance of our group health plan and group pension plan. When we acquired another company in 2011 the Fairfield Watson team exerted additional effort to make sure the transition was seamless. They patiently conducted group meetings in several of our Alberta branches answering questions coming from these new employees. It is a pleasure working with a group of professionals like Fairfield Watson.
I have been a client of Fairfield Watson for fifteen years, during which time I brought them in to review and replace the incumbent benefits provider in three different organizations. In each instance, I found the Fairfield Watson team to be responsive, creative and prudent in designing and servicing employee benefit plans that met the needs of our employees in a cost-effective and practical manner.
Tony Fairfield, founding partner of Fairfield Watson, is dedicated to continuing the development of their organization to ensure it is equipped to meet and exceed the diverse, ever changing needs of their valuable clients. Tony has been in the employee benefits business for over 25 years, starting his career with London Life upon graduating from the University of Calgary with a BA in Economics. Tony’s passion in the insurance industry stems from building long-term, meaningful client relationships built on trust, honesty and integrity. His superior service has resulted in an exceptional record of customer loyalty.
Ian Watson, founding partner of Fairfield Watson, believes it all comes down to providing value to clients, their employees and families. And to do so, the Fairfield Watson team needs to build quality in depth relationships with clients, their employees and the partnered insurance companies. Ian thrives on leading the diverse and committed Fairfield Watson team as they challenge conventional thought to find opportunities to provide more value to clients through innovation and focus. Ian holds a BA from the University of Western Ontario and has over 30 years of experience in the insurance industry in senior management.
Director of Client Service
Carolyn Begin, the Director of Client Service & Operations, has been with Fairfield Watson since 2005. Carolyn believes that quality service and expertise is the key to success in the insurance and customer service industries. She is fully committed to being an integral part of the growth and success of Fairfield Watson and the clients. By developing strong relationships and providing loyalty, her goal is to help the clients align their group benefit program with their corporate objectives. Carolyn utilizes her diverse skills to deliver clients with relevant data and comprehensive creative solutions to help control their healthcare costs while ensuring the clients’ benefit programs are competitive with other employers.
GBA, CHS, BBA
Employee Benefits Consultant
Darren Radies, a Fairfield Watson Employee Benefits Consultant, believes that the work done at Fairfield Watson truly impacts an organization’s culture and bottom line. He takes pride in providing clients with very responsive support and advice. Darren is passionate about helping people and adding value to employers and their employees as their trusted benefits partner. Darren has been in the insurance industry since 2002, specializing in Employee and Executive benefits. His previous experience in the various facets of the group benefits business allows him to better serve his clients at Fairfield Watson.
Employee Benefits Consultant
Mary Coulter, an Employee Benefits Consultant, joined the Fairfield Watson team in 2010. Mary’s ability to provide her clients with the tools they need to make their jobs easier is something she values and works towards on a daily basis. Her knowledge and experience from the provider’s perspective of the insurance industry, as well as the employees claims perspective, aids significantly in the trust that is built in her client relationships. Mary has been working in the insurance industry for over 20 years and her vast experience includes Project Management, Office Management – implementing HR guidelines, policies and procedures, client services and sales.
Employee Benefits Consultant
Geoff Maisey, an Employee Benefits Consultant with Fairfield Watson, believes that success begins with the client. Only when he has exceeded a client’s expectations and becomes a trusted advisor can he consider his work as a success. With over 20 years of professional sales and general management experience, Geoff’s ability to understand the challenges businesses have through growth, acquisition and right sizing gives him a valuable skill set Fairfield Watson clients benefit from. Geoff started his professional career with a major Canadian insurance company 25 years ago subsequently working in the Oil & Gas Industry where he gained experience managing key business functions including Human Resources, Finance, Manufacturing and Sales. His in depth working knowledge of the energy sector is a great asset to the Fairfield Watson team and to our many clients working in this sector.
Individual & Executive Benefits Consultant
Brent Wisby, an Individual and Executive Benefit Consultant, fulfils his role at Fairfield Watson by providing financial knowledge and strategies to clients. His past accomplishments and experiences have led him to find his passion as an educator. Informing individuals and corporations on how they can protect their financial livelihood through specific strategies is one of Brent’s valuable skills. He aims to continue to work with the clients to provide comfort while also building long-lasting relationships. Brent graduated from the University of Lethbridge with a Bachelor of Management, majoring in finance. He holds a Chartered Health Specialist (CHS) designation and is in the process of obtaining his Certified Financial Planner (CFP) designation.
Senior Client Service Specialist
Karen Douris, a Senior Client Service Specialist at Fairfield Watson, primarily focuses to ensure success based on client satisfaction and the development of strong relationships. Karen has over 20 years of experience in customer service, sales team support and employee benefits allow her to understand the clients’ needs and advocate on their behalf, ensuring they feel valued. Her vast knowledge in the insurance industry gives her great insight when providing support for clients and their employees. Karen received an Office Systems Technology Certificate from Notre-Dame College in Montreal, QC. She has experience working for various insurance carriers, benefit consultants and as a benefits administrator.
BA, GBA, RPA
Senior Client Services Specialist
Michelle Manning, a Senior Client Specialist, is dedicated to educating clients and simplifying the group benefits world. Her immense knowledge has led her to provide her clients with a well-thought approach at Fairfield Watson. She is devoted to continuously supporting and solidifying relationships with clients and their stakeholders. Michelle received a Bachelor of Arts degree with a concentration in Criminal Justice and Deviance from the University of Calgary in 2008. She also has a RPA (Retirement Plan Associate and GBA (Group Benefits Associate) from the International Foundation of Employee Benefit Plans. Michelle has over 10 years of experience working with group benefits and retirements plans on the advisor, insurer and client side. Prior to joining the Fairfield Watson team, she received the majority of her experience from her work completed with Manulife.
Client Service Specialist
Shelley Fleming is a Client Service Specialist who works in the area of claims and office administration. Shelley believes that a good health and work balance is important to success in this industry. Shelley’s passion is to see people utilize their health benefits to reduce stress and ultimately allow them to thrive in their workplace.
Client Service Specialist & Wellness Coordinator
Chelsey Verbeek, our Office Administrator, chose to pursue a profession in the insurance industry because it aligns with her passion for health and wellness. Chelsey believes that success is defined by going above and beyond what is asked of her to ensure client satisfaction. Her Bachelor of Physical and Health Education from Queen’s University and her experience working in the health and wellness industry have led her to want to explore a career in helping others live a healthy life, while also contributing to the growth and success of the Fairfield Watson team.
Andrea Holmberg, an Accountant at Fairfield Watson, brings a valued skill set to the Fairfield Watson team. The challenge of solving problems and returning to a balance, both in life and accounting is one of her primary measures of success. Andrea has assisted in the development of procedures and processes for administration, accounting support, logistics and global customer service for a number of offices. Andrea obtained her National Public Accounting degree from the University of Buenos Aires in Argentina. After relocating to Canada, she received her Chartered Professional Accountant designation.
Karla Watson, a Certified Human Resource Professional (CPHR), provides custom HR solutions for Fairfield Watson clients. Karla’s passion is solving challenging HR issues to help organizations reach peak success. She focuses on creating custom solutions to maximize a corporation’s talent pool and develop structure to increase business effectiveness. Karla’s often called on to advise on performance issues and terminations, create policies and procedures and fill job opportunities with employees who are committed to making a positive contribution. Karla draws on over 19 years of HR experience in multiple industries including oil and gas, insurance, power generation and commercial real estate.
Cassie Hutt, a Business Coordinator with Fairfield Watson, is a true people person who likes to help, and her versatility enables her to come up with creative ways to deal with all types of situations. She achieves her professional vision through open lines of communication and the freedom to be creative at work.Cassie believes that her strong organizational skills and forward-thinking approach in her every day work provide overall business success.
Cassie completed her SIAST Accounting Diploma in Moose Jaw, Sask. Her finance background and experiences in the Property Management industry help deliver and ensure client satisfaction to Fairfield Watson.
Benefits Alliance Group
Fairfield Watson is a shareholder in the Benefits Alliance Group. The Benefits Alliance Group brings the collective expertise and influence of member consulting firms to provide the best possible group insurance and group retirement program design and management. This organization enables each member firm to deliver superior value through combined market intelligence and the collective support and strength associated with membership.
Benefits Alliance Group’s 36 member firms and more than 150 advisors manage approximately $900 million in group insurance premiums and over $2.5 billion in retirement plan assets on behalf of thousands employers across North America. Benefits Alliance Group’s scope ensures member clients receive the best advice at the best price.
Since 1993, significant changes in the insurance have industry resulted in fewer alternative providers, with three companies controlling over 75% of the marketplace. Insurers have narrowed their market sources requiring brokers to limit their recommendations based on their access to insurance providers and creating more complex alternatives for employers. The need for qualified, expert advice is greater than ever.